Returns:
We’re happy to offer a 30 day return policy/satisfaction guarantee. If, for whatever reason you aren’t happy, we’re happy to exchange or refund your purchase. Please ship back your unused blanket in the original packaging. Allow 2 weeks for the refund to appear in your account. To return an item, please email hello@ecuadane.com with your order number and what items you’re returning. Sorry, we cannot cover return shipping on international returns at this time.
Exchanges:
We want you to be 100% happy with your blanket, so we offer free exchanges of unused blankets in the original packaging within 30 days of purchase.
To exchange an item, please email hello@ecuadane.com with your order number, what item you are exchanging and what new item you would like. Your new blanket will ship out once your original purchased is sent back.
Sorry, we cannot cover exchange shipping on international returns at this time.
Shipping:
US: We offer free ground shipping on all orders to all US states. Expedited shipping through USPS is available at an additional cost and is calculated at checkout.
International: We ship internationally to most countries. Shipping times and rates vary and will display at checkout. VAT feesmayapply for certain countries.