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    SHIPPING AND RETURNS

    Returns

    We’re happy to offer a 30 day return policy/satisfaction guarantee. If, for whatever reason you aren’t happy, we’re happy to exchange or refund your purchase. Please ship back your unused blanket in the original packaging.Allow 2 weeks for the refund to appear in your account.

    To return an item, please email hello@ecuadane.com with your order number and what items you’re returning.

    Sorry, we cannot cover return shipping on international returns at this time.

    Exchanges

    We want you to be 100% happy with your blanket, so we offer free exchanges ofunused blankets in the original packaging within 30 days of purchase. 

     

    To exchange an item, please emailhello@ecuadane.com with your order number, what item you are exchanging and what new item you would like. Your new blanket will ship out once your original purchased is sent back. 

     

    Sorry, we cannot cover exchange shipping on international returns at this time. 

    Shipping

    US: We offer free ground shipping on all orders to all US states. Expedited shipping through USPS is available at an additional cost and is calculated at checkout. 

     

    International: We ship internationally to most countries. Shipping times and rates vary and will display at checkout. VAT feesmayapply for certain countries. 

     

    Typically, international shipments take approximately 10 business days to arrive. We don’t currently offer expedited shipping for international orders.

    Free Shipping

    US: We offer free shipping within the contiguous U.S. for all orders. We also offer free return shipping within the U.S.

     

    International: We do not offer free international shipping, however, we are currently offering 50% off discounted shipping.

     

    Contact us

    If you would like to return or exchange your blanket, send an email to hello@ecuadane.com. Be sure to include order details and we will help you out!